America’s Servicing Company based in Frederick, Maryland, operates as a complement to Wells Fargo Bank, National Association. Most of America’s Servicing Company’s mortgages were formed by lenders and then sold by them on the secondary market. Thus, Wells Fargo was essentially not involved in the initiation or approval of most of the loans administered by the ASC.
It is known that working with ASC can be very difficult and even more difficult to contact in the first place. They usually require one to have been on terms with them for more than a year before agreeing to submit a training plan.
ASC is the common label used for their business because they believe that some of their rival companies want them to avoid the Wells Fargo name allied with their work. However, ASC also ensures that its clients receive the same level of assistance that clients receive with loans issued by Wells Fargo.
ASC is more of a service company than a mortgage lender. ASC Mortgage collects loan payments, but they do not make loans themselves. ASC Mortgage is known to offer mortgage services from many lenders nationwide, including federally insured mortgages issued through Freddie Mac and Fannie Mae, along with those made by Wells Fargo.
Being a service company, they act as intermediaries that link the lender and the borrower. ASC collects loan payments and distributes the funds to the appropriate parties such as lenders, tax payments, and home insurance premiums. In doing so, they charge the lenders for this, not the consumer. ASC Mortgage is known to provide 24 hour access via the Internet. However, only people who are in contact with or who work with them can access this password-enabled security setting on this site. However, there have been some complaints from some customers about the ASC due to difficulty in approaching them.
ASC Mortgage also does not provide any type of mortgage refinance, nor does it present anything in relation to home equity, but they could work off the payment collected from other credit bureaus. If you are having trouble with your payments, you can meet the criteria to get your help in a loan modification process. ASC contact numbers are listed below:
Website Help Line: 888.674.1430
Loan Modification Program Helpline: 800.662.3806
General Fax Number – Location Unknown 866.590.8910
