Over 70% of customers tend to trust companies operating within their local area more than those based abroad. When your brand is still unknown because the business is newly established, it is quite difficult to gain the loyalty of the prospect and assure the future buyer that you are not a fraud. Revealing a PO Box address may not be enough, while even having a directory address may mean that the business is simply registered as a branch. An 800 number is great for local customers because it’s free to call, but it’s not a city-specific number, rather a ‘No Caller ID’ often used for marketing purposes. Local phone numbers are much more reliable at first glance, easy to remember, and common. You can display a city or region code to the caller, while incoming calls reach your personal computer or mobile phone, according to the forwarding settings you choose. Placing a local phone number on the home page of your website gives your business a 100% local feel.
A virtual phone number can be perfectly used as a local landline number. Imagine your customers dialing a regular landline number for their country as usual; It would greatly increase the credibility of your business! There is no doubt about the physical existence of the company, do not worry about expensive international calling rates, a quick and easy way to get in touch. Simply choose a country where you want to set up your virtual “representative office”, which is typically a country where you sell your products or services, and plug in a virtual local landline number for that region.
With this technology, you can stay competitive and comfortably run your own business on the go, without spending a lot of money on the necessary communication devices. Using a virtual number means that you greatly increase your mobility and productivity. Whenever you stay or move, your customers will always be able to reach you thanks to the call forwarding feature.
Some benefits and features of a local virtual number placed on your website:
cost savings – The use of VoIP technology requires less investment than the use of a common telephone line connection. No special equipment needs to be purchased for the phone number to work properly. A free app can be downloaded to start using it right away. Call rates for both local and international calls are much lower than with national carriers.
Mobility – Connect with your potential customers. In general, people tend to be more trusting and prefer to deal with a local business due to cultural, convenience, distance or tax issues.
Efficiency – Offering more than one contact number. Depending on the size and need of your business, you may need to have more than one virtual number for your business. If you are doing business in more than one city, then it is advisable to have local virtual numbers for each of the cities to give your business a multi-location look.
flexibility – A virtual phone number is not connected to any singular device. It is hosted on a virtual server by a service provider and can therefore be directed to any chosen device: computer or mobile phone in any time zone and geographical location. This feature allows you to enjoy great mobility and yet always be reachable. In addition, there is the possibility of installing telephone services developed for the best functionality and use of the virtual number.
Professionalism – Creation of extensions and separate departments. As with a normal telephone line, it is possible to form short extension numbers to direct the caller to a corresponding department. When using an IVR, virtual or voice assistant menu option, it is incredibly useful to offer extended connections for each separate business function.
A local number makes you look like a reliable local service provider.
